Delivery
Information
Delivery Information
Tortoise Delivery
Our tortoises are delivered by Walkers Transport every Thursday to your chosen address in England, Wales, and selective postcodes in Scotland).
Your order must be received by 12pm on the preceding Tuesday. If it is after 12pm, please call us as we may still be able to book you in.
Walkers Transport will call or text you on the contact number you provide at checkout to confirm your delivery slot. This is usually Wednesday evening or Thursday morning. This is your responsibility to provide us with your correct contact number. If you do not answer or are not at your chosen address the tortoise will be returned to us and you will be charged the delivery fee.
If you order other items as well as your tortoise, you can have them sent together on your chosen Thursday/Friday, or you can have the other items sent separately by UK Mail for the next working day (if placed before 12pm).
Delivery Information for Other Items
Deliveries are made by UK Mail on Mondays, Tuesdays, Wednesdays, Thursdays and Fridays.
You will receive next working day delivery on any order made before 12pm the previous day, orders received after 12pm will arrive the day after that.
Delivery Charges
Tortoise Delivery
England / Wales – £40
Scotland – £60
Other Items
Next working day delivery by UK Mail (if placed before 12pm) – £8 (plus 40p for every kilgoram over 30kg which may be charged seperately).
Tortoise collection
We are open normal hours for collection. Please wear a mask in our shop and bring photo ID to match the order.