Delivery Information

Tortoise Delivery

We use High Flyers UK for our tortoise delivery. They are a professional animal courier.

They deliver every Thursday to any postcode in England and Wales and most postcodes in Scotland. We will need your order before 12pm the Monday before the Thursday. They will call you the day before with a 2 hour delivery time slot. They charge £50 delivery which will be added to your total when you checkout.

They will also be delivering to the Scottish Highlands, however only once a month.  If you would like a tortoise delivered to the Scottish Highlands, please call us and we can let you know what the next delivery date will be. They charge £50 delivery which we will add to your total when you checkout.

Our courier does not deliver to specific addresses on the Isle of Wight, they will put the tortoise and other items on the hovercraft and you will have to collect them from the port. Our courier will call you with a time slot and you MUST answer the phone to confirm or they cannot send the delivery. 

Delivery Information for Other Items

Deliveries are made by Parcel Force on Mondays, Tuesdays, Wednesdays, Thursdays and Fridays. We do not delivery weekends.

You will receive next working day delivery on any order made before 12pm the previous day, orders received after 12pm will arrive the day after that.

We do not deliver to Ireland and some parts of Scotland. We are sorry for the inconvenience.

Delivery Charges

Tortoise Delivery

England, Wales and Scotland – £50

Other Items

Next working day delivery by Parcel Force (if placed before 12pm) – £9 – if items are overweight then they may be an extra charge.

Tortoise collection

We are open normal hours for collection. Please bring photo ID to match the order. Our opening times do vary on Bank Holidays, Christmas and Easter. So please call us before coming to our shop.

If you have any questions, feel free to contact us prior to placing your order.

Click here to visit our contact page.

*NEW AND IMPROVED* VIVA+ Large Vivarium and Starter Kit Includes: 

100W Heat bulb, Arcadia Lamp Holder and Bracket, ProT5 UVB Kit (12% UV Tube, Fitting and Reflector), Heat Mat, Thermometer, Hemp Bedding, Komodo Pellet Food, Wooden Hide, Reptavite, Food dish and Water Dish.

Dimensions (cm): Width 115, Depth 49, Height 50 (114.5 incl cabinet).

Available in Oak and Walnut